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 Post subject: Not moving up in during wait
PostPosted: Tue Jul 29, 2014 11:19 am 

Joined: Mon Jul 28, 2014 6:39 pm
Posts: 10
I uploaded my protein and ligands last night. I paid for the 3 day service just recently. Neither my protein or ligands have moved up in the wait line. Is this normal? I'm okay with a wait, it's just that they do not seem to move at all and I have not attempted the docking process yet.
Thanks,
Josh


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 Post subject: Re: Not moving up in during wait
PostPosted: Fri Aug 01, 2014 9:34 am 

Joined: Wed Oct 29, 2008 2:24 pm
Posts: 204
Hi Josh,

thanks for notyfing us, the problem was resolved and your subscription period is extended.

Best Regards,
Zsolt


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