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 Post subject: Downloading ALL files
PostPosted: Thu Jul 29, 2010 10:07 pm 

Joined: Fri Apr 09, 2010 7:37 pm
Posts: 8
Hi,
I have a question...well, two.
1) does exist an option to download ALL the files( Files from geometry,interactions and energy results) just doing "one click"? Because I have to download lots of data but my subscription it´s close to expire...
2) If my subscription expires, will I be able after to get the files I haven´t downloaded?

By the way, you are an excellent customer support staff. Thanks for all the help everytime.

Regards,
Lola


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 Post subject: Re: Downloading ALL files
PostPosted: Fri Jul 30, 2010 6:45 am 

Joined: Wed Oct 29, 2008 2:24 pm
Posts: 203
Hi,
there is an option to download all files for one docking (in the energy tab under the table). There is no option to download everything in everything - maybe we should implement something like this in the future. Anyway, if you run out of time and only want to download more files, send us a mail and we will find a solution for this.

Kind Regards,
Zsolt


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 Post subject: Re: Downloading ALL files
PostPosted: Fri Jul 30, 2010 7:25 pm 

Joined: Fri Apr 09, 2010 7:37 pm
Posts: 8
Hi,
Yes, it would be excellent have an option to download everything in everything...you can be "docking" instead being checking and downloading files :D and you don´t have to worry about time.

OK that´s perfect!

Thanks a lot
Lola


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 Post subject: Re: Downloading ALL files
PostPosted: Sun Aug 01, 2010 7:55 pm 

Joined: Fri Apr 09, 2010 7:37 pm
Posts: 8
Hi,
About the last post...I am running out of time and I have 56 docking to check and download yet. Would be possible to have just one more day? Just to download files. I use the lab computer so my time is restricted. Anyway, thanks a lot for help.
Regards,
LOla


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 Post subject: Re: Downloading ALL files
PostPosted: Mon Aug 02, 2010 4:44 pm 

Joined: Fri Apr 09, 2010 7:37 pm
Posts: 8
HI,
I had 1 h left to download and popped up a message asking for subscription!!!
Lola


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 Post subject: Re: Downloading ALL files
PostPosted: Mon Aug 02, 2010 10:29 pm 

Joined: Fri Apr 09, 2010 7:37 pm
Posts: 8
Hi,
I am going to purchase 3 more days in order to download the files I haven´t downloaded already yet...how long the files will be able?
thanks a lot
Lorena


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 Post subject: Re: Downloading ALL files
PostPosted: Tue Aug 03, 2010 11:24 am 

Joined: Wed Oct 29, 2008 2:24 pm
Posts: 203
Hello,

a private message has been sent to you in this matter.

Zsolt


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